Purpose

Higher level goals and desired outcomes for this area of the business.

<aside> ✅ Serve as the CEO's thought-partner, right-hand. Help ensure everything and everyone within the business is running smoothly. Be the first point of contact to limit interruptions for the CEO.

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Philosophy/Principles

How do we uniquely think about this area and make decisions? What tradeoffs are we willing to make? Which of our operating principles does this area tie into?

<aside> ✅ You are the ambassador and gate-keeper for the CEO. Guiding principles for this role: creating order out of chaos, and helping the CEO stay focused on the work that they (and only they) can do.

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Qualifications (Who is a fit for this role)

• Agile, able to handle ambiguity
• Jump in to handle the legwork behind everything
• Superb interpersonal communication skills, emotionally intelligent
• Strong decision-making ability
• Adept at solving problems without much supervision or guidance, working under pressure
• Serves as an extension of the brand; able to communicate clearly and according to our company values with VIP clients and contacts
• You do not wait to be told what to do, but rather are constantly scanning for what needs to be done, what steps or logistics can be handled in advance
• Resonate with / excited by the subject-matter of my work and philosophy

Sample Tasks

• Creating end-to-end travel itineraries (working with a VA for smaller tasks within this)
• Communicating with VIP clients and contacts
• Make recommendations for upcoming events and projects