Purpose

Higher level goals and desired outcomes for this area of the business.

<aside> ✅ Help with launching new projects (and documenting systems and process for them); handle ongoing project areas with recurring daily, weekly, and monthly tasks.

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Philosophy/Principles

How do we uniquely think about this area and make decisions? What tradeoffs are we willing to make? Which of our operating principles does this area tie into?

<aside> ✅ No detail gets missed! Document as we go so that anyone can step into a project at any time (The Fiji Test)

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Qualifications (Who is a fit for this role)

• You like working behind-the-scenes
• Independent
• Skilled at troubleshooting software
• Detail-oriented; cross all the t's and dot all the i's with new and existing projects
• Able to spot things that are out of date (process or content) and make improvements
• Conscientious; you don't miss deadlines or steps — and you communicate when slip-ups do happen (though they are rare)

Sample Tasks

Quarterly

• Make website updates

Monthly

• Update metrics tracker / scorecard